Returns & Exchanges Policy

1. Returns Eligibility
We accept returns within 14 days of delivery. Items must be:

  • Unused, unworn, and in original condition
  • In their original packaging with tags attached
  • Accompanied by proof of purchase

2. Non-Returnable Items
The following cannot be returned:

  • Items marked “Final Sale”
  • Products without original packaging
  • Personalized/custom-made goods

3. Return Process
To initiate a return:

  1. Visit happysgoducky.com and navigate to Returns
  2. Complete the return request form
  3. Wait for approval and return instructions

4. Refunds

  • Approved returns will be refunded to the original payment method within 5-10 business days
  • Shipping costs are non-refundable unless the return is due to our error
  • Sale items will be refunded at the purchase price

5. Exchanges
We currently offer exchanges for:

  • Different sizes (subject to availability)
  • Alternative colors of the same style

6. Damaged or Wrong Items
If you receive:

  • A defective product
  • An incorrect item
    Contact us immediately through happysgoducky.com for resolution

7. Return Shipping

  • Customers are responsible for return shipping costs
  • We recommend using trackable shipping methods
  • Original shipping fees are non-refundable

8. International Returns
International customers:

  • Are responsible for return shipping and customs fees
  • Should mark returns as “Returned Goods” to avoid duties

9. Store Credit Option
You may opt for store credit instead of a refund, which:

  • Never expires
  • Can be used for future purchases on happysgoducky.com

10. Questions?
For any return-related inquiries, please visit happysgoducky.com for assistance.

Last Updated: [Insert Date]